The Greenhouse Spa reserves the right to refuse and cancel treatments should the recipient have a medical condition that may result in injury or complications should the treatment be carried out.

Payment is required at the time of booking, All bookings are covered by our 48 hour cancellation policy, any cancellations within this time will be charged in full. Non-arrivals will incur a 100% charge. All treatments and spa days are non refundable and non transferable after the original 48 hour cancellation period.

All medical conditions should be declared at the time of booking, or at the earliest convenience. This includes both current and previous medical conditions, such as Cancer, Diabetes, Psoriasis, Fungal Nail Infections, Arthritis, Hepatitis, pregnancy, stroke/seizure, recent bone breaks or dislocations etc.

If you are unsure as to whether your medical condition is relevant, please still inform our Spa team so that we can advise you further.

Please be advised, We do have both male and female therapists, if for any reason you would like to request an alternative therapist, please do make the Spa reception aware of this upon booking.

Cancellation Policy

Payment is required at the time of booking, we have a 48 hour cancellation policy, any cancellations within this time will be charged in full. Non-arrivals will incur a 100% charge.

Health Conditions

We strongly recommend advising us of any pre-existing health or medical conditions prior to your arrival so we can ensure we are providing you with suitable treatment.