Cancellation Policy Payment is required at the time of booking. Entry B&B rates are non-refundable or flexible. Our flexible and refundable rate is available for an extra £20 premium. We have a 48-hour cancellation policy, and any of our flexible and refundable cancellations within this time will be charged in full. Non-arrivals will incur a 100% charge. All Spa days and Treatments are non-refundable and non-transferable after the original 48-hour cancellation policy.
Health Conditions We strongly recommend advising us of any pre-existing health or medical conditions prior to your arrival so we can ensure we are providing you with suitable treatment.